Privacy policy
Privacy Policy
This website is operated by MerchX, by Emazing Deals Ltd and we value your privacy. We do only collect the data as required for us to conduct our operations and permitted under the Indian data privacy regime. We value the trust you have placed in us and we endeavour to make your browsing experience as safe and as optimised as possible.
Collection of Data
Through this website, we collect information that is voluntarily provided by visitors for the purpose of purchasing our products. We do not collect or process any sensitive personal data or information of our visitors. We may collect personal identifiable information from clients, customers, employees and other individuals when it is necessary for business purposes. The personal information we collect may include your name, phone numbers, email addresses, etc. We receive limited personal information, as listed above. Demographic information, including gender and occupation, is not actively sought, but may be submitted when a visitor responds to an advertisement or marketing campaign displayed on social media. It is our policy to limit the information collected to only the minimum information required to complete a transaction request. Wherever possible, we shall indicate which fields are mandatory and which ones are optional.
If any purchases are made on this website, we collect some additional information in order to complete the transaction, such the billing address, mailing addresses, tracking information and other necessary payment details to process the transaction. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number if so authorised by you. However, we do not store any information related to credit card/debit card, CVV Number, expiry date, online banking username password. All the card/online banking related details are collected only by a third party payment gateway. We receive and store limited information including the transaction ID, time, name and other details entered by you on the website of the payment gateway necessary to identify and verify the payment made by you. These gateways are managed by leading Banks who use the 3D Secure password service, created by you, to provide an additional layer of security to our online transactions. While availing any of the payment method(s) available on the website, _WE will not be responsible for any loss caused to users due to payment issues or assume any monetary liability arising out of the transactions.
We may also collect information from you through the website when you visit and / or use the Website, based on your behaviour on the same. Such information may be stored in server logs and it would not assist Us to identify you personally. When you visit or leave our website (including our plugins or cookies or similar technology on the sites of others) we receive the URL of both the site you came from and the one you go to next. We do not track your IP address, proxy server, operating system, web browser, device identifier and features or your mobile carrier. If you visit our website from a mobile device, that device may send us your location data We compile and use this information on an aggregated basis and for internal review and research of our visitor’s demographics, behaviors and interests to assist us in understanding, protecting and better serving you. You are also free to alter any and all such permissions in your mobile device settings at any point of time.
We utilize cookies on some of our pages to help analyse our web page flow and web traffic – most of these would be ‘session cookies’ and will be automatically deleted from at the end of a session. You are free to decline the cookies, however, that may prevent you from making use of certain features of this site. Kindly note that the above only applies to our Cookies - you may encounter cookies on certain pages that have been placed by third parties - we do not control third party cookies.
If you choose to register or login to our Website using a third party single sign-on service that authenticates your identity and connects your social media login information (e.g.,Facebook, Google ads etc) with our Website, we will collect any information or content needed for the registration or log-in that you have permitted the social media provider to share with us, such as your name and email address. Other information we collect may depend on the privacy settings you have set with your social media provider, so please review the privacy statement or policy of the applicable service.
Our website offers the option to register and log in using a third-party social media account such as Facebook or Google. If you choose to do this, we will receive profile information about you from the social media provider. The profile information provided to may vary depending on the social media platform being used, but will include your name, email address and other such login information. We will use the information for the purposes that are mentioned in this privacy policy or that are necessary to process your purchase request. Please note that we are not liable for other uses of your personal information by your preferred third-party social media platform. We highly recommend that you review their privacy notice to understand how they use, collect and share your personal information, and how you can set your privacy preferences on their website.
Storage of Data
We have implemented appropriate, technical and organizational security measures to protect the security of any personal information we process. We make use of trusted third party servers to store and process your data. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk as the third party servers are outside of our control.
Uses of Data
We use and process your data and information to provide you with our services and products, such as to communicate with you for your order confirmation, fulfilment, dispatch, delivery, refund / return requests, service requests, etc.
We may also process your information for other purposes with your consent, such as for improving and administering our website. We process your personal information for a variety of reasons, depending on your website activity, such as to facilitate account creation, account authentication, and to otherwise manage user accounts. We may process your information so you can create and log in to your account, for us to remember your login credentials so that you do not need to log in at each visit, as well as keep your account in working order.
We further use the data for personalizing, facilitating and improving your use of the website through the following – (i) to receive the necessary feedback for improving the services, content and advertising on the website, (ii) for conducting internal reviews and data analysis for the website, and, (ii) for protecting the integrity of the website.
We also may make use of the data to detect and prevent money laundering, fraud, abuse, security incidents; conduct security investigations and risk assessments; comply with legal obligations (such as anti-money laundering regulations); enforce our payment terms and other policies.
With your consent, we can utilise the data to send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences.
Finally, if called upon or if we are required to by law, we will use the data for the purposes of complying with any legal requirements and disclosures provided under the laws in India for the time being in force.
Miscellaneous
We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
Kindly note that this policy pertains to only the information provided to us through this website and does not govern any information or communications that you may have had with us outside of this website.
The security of your data is very important to us and thus we use all reasonable security measures, at the minimum those mandated under the applicable laws, to safeguard and protect your data. However, there are inherent risks involved in sharing your data online and we cannot guarantee the absolute safety of your data. You accept the inherent security implications of providing your information with us and you will not hold us responsible for any breach of security or the disclosure of data unless we have been willfully negligent.
